Glean Support

Tell us what happened and we’ll help you get back to your library.

Contact

Email dogukaandev@gmail.com. Include your Glean version, device model, operating-system version, what you expected, and what happened. Please do not send email sign-in codes, Apple credentials, access tokens, or sensitive saved content.

Before writing

• Check that the device is online, then reopen Glean. Pending items retry automatically; on Mac, you can also choose Sync.
• If a web page is waiting, open it from Unsorted and choose Finish on this device.
• For Mac uploads, leave the item in the companion; offline items retry the next time it opens.
• If Sign in with Apple fails, confirm you are signed into an Apple Account and that Apple’s system status is healthy.
• If an email code does not arrive, confirm the address, check spam, and wait for the resend countdown before requesting another code.

Delete your account

On iPhone or iPad, open Settings → Delete account. On Mac, open the Glean menu and choose Delete Account. This permanently removes the account’s saved content and uploaded media.

Response time

Support is handled by an independent developer. Please allow up to three business days for a response.